How we work
A programme, not a promise
Every project follows the same clear sequence — specified up front, coordinated with your architect and electrician, and finished with training and support.
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Initial
Proposal & design
We take your floor plans and produce a full proposal: estimated WiFi coverage maps for every floor, a camera coverage plan, a complete schedule of equipment with product codes, a schedule of works, a programme and a staged payment timeline.
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Sign-off
Client meeting
We walk through the specification together, adjust anything you’d like changed, and obtain sign-off. Equipment is only ordered after this meeting — nothing is committed before you are.
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Pre-install
Site survey & prep
An on-site meeting with your electrician to confirm cable routes, power locations and mounting positions — and to verify line-of-sight for any building bridges.
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Day 1
First fix & core network
Rack assembly and mounting, core network setup, cable termination and testing, camera installation and positioning, building bridge installation.
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Day 2
Second fix & commissioning
Access point installation and optimisation, alarm and door access installation, security and network set-up — then full testing, commissioning and a client walkthrough.
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After
Training & support
A training session on the UniFi apps, full documentation handover, a 30-day support period and a 30-day workmanship guarantee. Future reconfigurations and upgrades on request.
Working together
Who does what
We coordinate closely with your main contractor or electrician so responsibilities are clear from day one — it’s all set out in the schedule of works.
SustainLive
- ✓System design & coverage maps
- ✓Supply & configuration of all UniFi equipment
- ✓Camera, AP & bridge positioning
- ✓System configuration, testing & commissioning
- ✓Client training & documentation handover
Your electrician / contractor
- ✓Mains power to the rack location
- ✓Structured cabling runs (CAT6/6a)
- ✓Fixing hardware in place & making good
We specify all requirements and routes, and meet your electrician on site before installation — so there are no surprises for anyone.
Planning a build, renovation or upgrade?
Send us your floor plans and we’ll come back with WiFi coverage maps, a camera layout and a full equipment schedule — free, and yours to keep.